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FAQ

Can I get free formula samples?

A limited amount of formula samples are offered as part of the Nestlé Baby & me program for new parents.

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Is Nestlé giving out free formula?

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Has production of formula stopped or been impacted due to the cross-border restrictions?

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Are there any homemade substitutes for formula?

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J'ai introduit des aliments solides à mon bébé et je ne trouve pas les céréales Gerber que j'ai utilisées pour nourrir mon bébé. Puis-je utiliser d'autres saveurs de céréales? Que dois-je faire?

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I have been introducing solid foods to my baby and can’t find the Gerber purees I have been using to feed my baby. Can I use other flavours of purees? What should I do?

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Can Nestle instruct retailers to restrict stockpiling purchases by consumers, that is, to put in place maximum order quantities at retail locations?

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Has Nestle ramped up production in the wake of this crisis?

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I am pregnant, what precautions should I be taking with COVID-19? What if I become sick?

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I am breastfeeding, what happens if I contract COVID-19? Can I breastfeed? Do I need to self-quarantine from my baby?

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What should I do if I have questions about my baby’s nutritional needs?

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I’m in the Nestlé Baby & me program, will I still get my samples?

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Is Nestlé donating formula or baby food to charities given the increased demand?

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I’d love some Nestlé offers and updates, how can I get them?

It’s easy!

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I’m looking for products with Halal or Kosher certification, does Nestlé have any?

Be sure to check the package for specific Halal or Kosher symbols. Here are some of the products you’ll find:

 

Kosher

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How about organic products, are they offered by Nestlé?

Yep! Choose from a variety of organic products, like the ones below:   

 

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Non-GMO products are high on my list, are they available from Nestlé?

Nestlé offers a variety of non-GMO products— like these:

 

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Where can I go if I have additional questions regarding Nestlé Products?

If you are seeking more information or need to connect with us, visit our Support Hub and we’ll be happy to help.

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Nestlé Baby & Me is now Nestlé FamilyNes

Join Nestlé FamilyNes, a brand-new platform designed to meet your family’s evolving needs. Get ready to experience our enhanced services, tools, support and much more for your whole family.