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FAQ

I just registered, when will I get my Savings?

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FAQ

What will be in my Ready-for-Baby Pack? Can I choose which coupons I receive?

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Is there tracking information for my Ready-for-Baby Savings Pack?

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I’m trying to sign up for Nestlé Baby & me, but I can’t get it to work because the site won’t let me complete my registration, what can I do?

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What if I still have not received anything even though I registered a few weeks ago?

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I was a member of the Nestlé Baby & me program. Will I still receive the rest of my savings and coupons?

If you have registered for the Nestlé Baby & me program on or before February 29th, 2024 you will continue to receive all the benefits from the program.

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What happened to Nestlé Baby & Me program?

Nestlé Baby & me is now Nestlé FamilyNes. A brand-new platform designed to meet your family’s evolving needs.

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How is my data protected?

Introducing mini meals_01_EXPLORE_Why your baby needs to eat throughout the day
Article
8 to 12 months

Why your baby needs to eat throughout the day

Did you know? Your baby may need to eat three meals and two mini meals each day.

Introducing mini meals_02_LEARN_Mini meals for mini people
Article
8 to 12 months

Mini meals for mini people

Focus on your baby’s nutrition by offering them smart eating choices in between mealtimes.

Listening to new parents

Listening to new parents

One thing all parents know is that nothing about parenting is exactly what you expected. So to better support and understand today’s new parents, we started at the beginning: we listened.

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Welcome to the NESTLÉ baby club, we are delighted to welcome you.

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Where can I find Nestlé® Good Start® Infant Formula? Can you tell me what stores have it?

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Is Nestle able to sell online and deliver directly to consumers?

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What can I do if I can’t find the products I am looking for?

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I can’t find my Nestlé® Good Start® product on shelf/ online/ in-stores. Can I give my baby Stage 2 if they are not yet 6 months?

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I can’t find my Nestlé® Good Start® Alsoy or Nestlé® Good Start® Organic on shelf/ online/ in-stores. Is it safe for me to give my baby another formula?

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Can I get free formula samples?

A limited amount of formula samples are offered as part of the Nestlé Baby & me program for new parents.

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Is Nestlé giving out free formula?

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Has production of formula stopped or been impacted due to the cross-border restrictions?

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Are there any homemade substitutes for formula?

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J'ai introduit des aliments solides à mon bébé et je ne trouve pas les céréales Gerber que j'ai utilisées pour nourrir mon bébé. Puis-je utiliser d'autres saveurs de céréales? Que dois-je faire?

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I have been introducing solid foods to my baby and can’t find the Gerber purees I have been using to feed my baby. Can I use other flavours of purees? What should I do?

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Can Nestle instruct retailers to restrict stockpiling purchases by consumers, that is, to put in place maximum order quantities at retail locations?

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Has Nestle ramped up production in the wake of this crisis?

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I am pregnant, what precautions should I be taking with COVID-19? What if I become sick?

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I am breastfeeding, what happens if I contract COVID-19? Can I breastfeed? Do I need to self-quarantine from my baby?

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What should I do if I have questions about my baby’s nutritional needs?

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I’m in the Nestlé Baby & me program, will I still get my samples?

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Is Nestlé donating formula or baby food to charities given the increased demand?

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I’d love some Nestlé offers and updates, how can I get them?

It’s easy!